Shipping and Returns Policy

Shipping Options:

At The Q House LTD 15666611, we are dedicated to providing you with efficient and reliable shipping options. Our available shipping methods are:

1. Royal Mail Standard: Delivery within 2-3 days at a cost of £5.50.
2. Royal Mail Priority: Next day delivery available for orders placed before 11 AM, at a cost of £7.5.
3. DPD Standard: Delivery within 2-3 days at a cost of £8.50.
4. DPD Priority: Next day delivery available for orders placed before 11 AM, at a cost of £10.50.

Please ensure your order is placed before 11 AM to qualify for next day delivery. Orders placed after this cutoff will be processed the next business day.

Returns Policy:

14 days returns approved after contacted customer services and its approved. We aim for complete customer satisfaction. If you are not entirely happy with your purchase, please contact us at [email protected]. Every single case will be dealt separately.

Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

Exchanges: We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected]

For any further questions or concerns about our shipping and returns policy, please contact us at [email protected]